Shipping Policy
At 【请替换:店铺名称】, we are committed to processing and delivering your orders as quickly and reliably as possible.
Processing Time
Orders are generally processed within 1-3 business days after payment confirmation. Please note that processing times may be longer during holidays, special promotions, or high order volumes.
Shipping Time
After processing, shipments typically take 7-12 business days to arrive at your shipping address.
The shipping fee is calculated based on your order details and destination, and will be displayed at checkout.
Order Cancellation
You may cancel your order within 12 hours of placement. After this period, your order may already be in processing and cancellation might no longer be possible.
Returns and Refunds
Returns are accepted within 14 days from the delivery date. To qualify for a return, items must be unused and in their original condition.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds will be processed within 5-10 business days after we receive and inspect the returned items.
Tracking
Once your order has shipped, tracking information will be provided if available. Please allow some time for the tracking updates to appear with the carrier.
Delivery Delays
Estimated delivery times may be affected by unforeseen circumstances such as severe weather, customs delays, transportation issues, or public holidays.
Contact Us
If you have any questions about your order or our shipping policies, please contact us at 【请替换:客服邮箱】.